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Terrific communication. Any concerns or questions answered promptly. Great support throughout the entire process.
So Drew and Danaan were amazing. My only issue is the under writers. I entered into this cyclical process where I’d be asked for something. I’d provide it and then Drew and Danaan would pass it along and have to come right back to me and ask me for something else or a different version. If I was going to provide any feedback it would be more clarity in the initial request. IE if you need something and certain forms aren’t viable or you need a specific option like a PDF vs another type of file let the client know from the get go so they don’t need to repeat the same task multiple times. But that’s my only criticism. I was in a really tough place in life and Drew and Danaan made this loan happen to get me out of a really bad situation. I will always be thankful for that.
Mark was responsive, professional, and completed all of our paperwork quickly. Definitely recommend!
Prompt communication, speed of service and overall ease of doing business
Follow up phone calls and information Able to access the NJ leaders app on my phone Detailed instructions of how to complete forms.
Professional advice Timely and efficient processing of application
The communication was prompt.
James understood our situation and worked towards processing our loan application and it resulted in closer right on time.
Communication could have been better, and dispute should be thoroughly resolved.
online tools and easy to reach out with questions
JOSEPH SADA was an outstanding and reliable mortgage specialist as well as JASON. They helped me with every piece of advice along the way and was always there when I had questions/needed help. I would recommend Joseph and Jason to anyone!!! THANK YOU for all the help!!!
Walter and his team
Very helpful
Anastasia is very knowledgeable and was a pleasure to work with. The whole process was very fast in my opinion from start to finish. Using the portal was very easy and document upload is overall a very continent way to communicate with the lender. Highly recommend Anastasia and NJ Lenders!
Responsiveness, good communication, and explanation of processes.