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Tom was always available to answer my questions and always returned my calls. He explained the process step by step and made our experience a pleasant one.
Working with Nick and the staff in his office was quick and very easy to get infomation from and to him. I have refinanced my homes several times over the years and thankfully it has been made simpler to exchange the items used to allow them to check your finances and set you up with a date for closing. I was caught off base when I was asked to produce some many documents but once it was explained that I had to verify my income better due to the current times during the virus outbreak.
Smoothest process I ever went through! When I had a question Id send an email and get a response back within the hour somtimes sooner! Everything I was expecting was blown away and would honestly use them again if I ever need to! thanks guys
Nick's the BEST!!!
Anthony is very responsive and efficient. He gets the job done with minimum hassle.
Refinance took us to start to the end 5 months. Need more improvement for reviewing applications asap, instead of waiting for 2 months.
The Palacio team was great every step of the way. I am very satisfied with the process from start to finish. I highly recommend Maritza and her team.
Rob was an incredibly helpful mortgage broker. He assisted me throughout the entire process and was available whenever I had a question (Which was often nights and weekends). There isn’t enough room to write how wonderful the experience was with Rob and I hope that I’m able to refer a lot of business to him in the future.
As first time home buyers, Anthony made sure that we understood every step of the process and answered all questions we posed. He was always ready to provide support and made buying our first home as smooth as it possibly could be. Thanks Anthony!
Angelo kept me informed during the whole process and was able to answer all my questions and made sure I understood them. Thank you for being always available to answer my calls and emails. I highly recommend him.
Ryan Barry is a true professional that goes above and beyond for his clients. I used NJLenders twice and the service is exceptional! Ryan is very active on the phone and has even responded to concerns of mine later in the evening. I recommend working with Ryan to anybody with mortgage related needs!
Timely responses and straight forward requests made this a very pleasant experience overall. Thank you!
Agility of response Education and building trust Transparency of information
Smooth transaction and super speed
Sue is honest, helpful, and patient. She guided me through all the steps of filling out the application. She was always there to answer my emails when I had questions. She made the experience of refinancing a good one and easy. I have already recommended her to family and friends.