See What Our Customers Are Saying
quick turnarounds, responsiveness, and time spend to explain the process
Loan processor did not answer my calls. He only communicated via email.
Very responsive and friendly
Susan was fantastic to work with! She got me an incredible rate and was very responsive throughout the process. I will be referring all my friends and family to Susan!
The process was simple, streamlined and worry free
The ease of the process.
Justin is very knowledgeable and it shows. Great communication, always prompt and polite.
Buying a house is a big decision and I am glad that I met with Rob who made the experience so smooth. He carefully studies the situation of the client and provides different mortgage options that best suits the needs. I have to say that considering I was a first time buyer, he made our buying experience so smooth and was always available to provide his guidance and expert advice whenever needed. He also went beyond to make sure all steps are carefully executed so as to have a clear closure.
This is the 3rd closing Rob has done on my property. The last two were extremely complex and he got them done. Rob always takes the time, as complex as the issue may be, to resolve it and move on to the next step. I'm looking forward to working with Rob on my next loan. Great customer care.
The overall experience with Justin and his team were exceptional. This is the second time I have worked with Justin's NJL team and I couldn't have asked for more professional service and guidance throughout the entire process. Thank you for everything!
The process was so smooth and they were beyond accommodating and understanding. Extremely patient with all my questions. It was a pleasure.
And Laura is also awesome to wok with!!!!
Frank made things simple and easy with refinancing!
The communication with Jason was wonderful, he answered promptly, was always courteous. We never had direct contact with Michael other than emails on holidays.
2.625% and great line of communication.