See What Our Customers Are Saying
Might have been Covid or the high volume of re-fi's, but it just took too long start to finish. other than than All good.
Communication and expertise were excellent!
Justin was really helpful during the process. I highly recommend working with him.
Dealing with my application in a professional way and the effort taken to make it work at the end.
Professionalism and cooperation with exceptional support
Replies to queries and other communications were answered quickly.
Its good, took time for approval, but overall it’s good
Walter was amazing! He was great with communicating with us everything we needed and got an answer for us in no time! However the processor that was used was absolutely terrible! We felt like we needed to constantly be in contact with her to submit paperwork. She lost paperwork that we emailed to her. She never bothered to talk to us until we called her. It made the last part of the closing process absolutely horrible!
Chris was very responsive and understood my needs very well. He has been very patient in handling my queries.
Ken gets it done! He went above and beyond the call of duty to help us get to a close as smoothly as possible. Throughout a process that seems to always be slowed by miscommunications, Ken was on top of every party involved to make sure everything was executed in a timely fashion. Our particular situation I'd describe as uniquely difficult and Ken seemed unphased, a true veteran and master of his industry in every facet. Thank you, Ken and NJ Lenders, cannot reccomend you enough!
Communication , service even with excess work load, great rates
Juatin and his team are the best in what they do. Always so friendly, professional and ready to help at any time of the day with any questions or concerns you may have. I have used them 3 times so far, best service and best rates provided. Would recommend to anyone who is loooking for loans and mortgages.
I think there were a lot of refi’s going on at this time. So I understand that all brokers/ processors were busy. But there was not enough time given to me to make sure I understood the process. Instead it just happened and some things took me by surprise. In the end, I got to where I wanted to be.